Return & Refund Policy

At 【请替换：店铺名称】, we strive to provide products that meet your expectations. However, if you are not completely satisfied with your purchase, you may request a return under the following terms.

Return Period

Returns can be requested within 30 calendar days from the date the order was delivered.

Return Requirements

To be eligible for a return, the item must:

Be unused and in its original condition.
Include original packaging and all accessories.
Be free of damage caused after delivery.
Be suitable for resale.

Returns that do not meet these criteria may not qualify for a refund.

Non-Returnable Items

The following items cannot be returned:

Customized or personalized products.
Final sale or clearance items.
Digital products or downloadable content.
Products showing signs of use or damage caused by improper handling.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect due to our error. Shipping fees are calculated and displayed during checkout.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed using your original payment method. Refunds typically take 5-7 business days to appear, depending on your payment provider.

Incorrect or Damaged Orders

If you receive an item that is defective, damaged, or different from what you ordered, please retain the product and its packaging until the issue has been reviewed by our customer service team.